Shipping

We aim to dispatch all orders within 72 hours of placement, however, due to the high demand for our products & quality control procedures this can sometimes take up to 6 days. The shipping method varies as to which is fastest to your location. 5 - 15 business days shipping time to USA.

If you have any questions please feel free to contact us at timevortexusa@gmail.com

DELAYED DELIVERY:

In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we do not have control over customs or any unexpected delays that may occur en route and we seek your understanding and patience should this occur.

UNCLAIMED ORDERS:

Once an order is placed, we will not be able to cancel or change the shipping address as your order might have already been processed. 

We are not responsible for any packages lost or returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. 

CUSTOMS/DUTY FEES:

Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that on rare occasions, customs agents may delay the delivery of some packages.

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